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PRIVACY POLICY

Privacypolicy

Fysio Wellbeing is committed to protecting the privacy of our clients and users in relation to our online physiotherapy and wellness coaching services. This Privacy Policy explains how we collect, use, maintain, and disclose personal information in connection with our online services.

Information we collect

We may collect the following personal information from you:

  1. Contact information: name, email address, phone number.

  2. Health-related information: medical history, current health conditions, medications, treatment preferences.

  3. Payment information: credit card details, billing address.

  4. Communication records: information exchanged during sessions or consultations.

 

​We collect this information when you provide it to us voluntarily through our online platforms, email, or during the consultation process

Use of personal information

We use your personal information for the following purposes:

  1. Providing online physiotherapy and wellness coaching services.

  2. Processing payments and managing billing.

  3. Communication with you during sessions or appointment bookings.

  4. Customizing and improving our services.

  5. Compliance with legal obligations and regulations.

​Information Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We limit access to personal information to authorized personnel only.

Third party service providers

We may engage trusted third-party service providers to assist in the provision of our services. These service providers may have access to your personal information, but they are obligated to handle it securely and only for the purposes specified by us.

Data retention

Your rights and choices

Changes to this privacy policy

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You have the right to access, update, and correct your personal information. You may also request the deletion of your personal information, subject to any legal obligations we may have. To exercise these rights or make any inquiries or complaints regarding your personal information, please contact us using the information provided below.

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

 

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at [contact information].

By using our online physiotherapy and wellness coaching services, you signify your acceptance of this Privacy Policy.

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